People and Places is an owner run Zambia-based Tour Operator that specializes in tailor-made itineraries and packages within Zambia, Zimbabwe, Malawi and other Southern African destinations. We cater for individuals, small family and friends groups, special interest groups, corporate getaways and incentive trips. Our in-depth knowledge about local destinations and facilities, as well as our personal relationships with the hotels, lodges and activity providers, means we can put together tailored safaris that match our clients’ expectations, interests, passions and budgets.

We have a deep passion for Southern Africa – its friendly “people”, its many wonderful cultures and it’s still untouched, beautiful and unforgettable“places”.

We are dedicated to offering the highest standards of service to our clients by ensuring that expectations are always exceeded and that no special needs or wants are ever overlooked.

Our Mission Statement

Our Mission statement embraces the following principals:

  • Efficiency in dealing with our guests
  • Flexibility in meeting their needs
  • Generosity and warmth
  • Consistency
  • Anticipation in dealing with all possible needs and expectations
  • To be passionate and proud about the countries and products that we are selling
  • Prompt and personal communication

Our Values

We are committed to:

  • Our staff
  • The countries we represent and their wonderful people and abundant natural resources
  • Our clients
  • Quality, quality, quality
  • Value for money

Our Services

  • On-the-ground knowledge, advice, support and updates about the tourism products and services offered  in Zambia, Zimbabwe, Malawi and Botswana
  • Tailor-made packages including the booking of accommodation, internal flights, activities and road transfers
  • A variety of already developed packages selling different combinations of properties and areas throughout the region
  • A professional and personalized hands-on service on the ground, ensuring that clients are only linked with reputable services that have been personally checked by ourselves
  • Press accreditation and processing of Temporary Import Permits for Film Crews, as well as clearance in and out of Lusaka

Why use us?

Whether you are an international agent or an individual wanting to book a trip to this part of the world, we know that planning a holiday to Africa can be time consuming and complicated! With so many different possibilities and options to consider, from which areas to visit, which wide variety of hotels and  lodges to choose from, what activities to do and  which transport providers to use, the selection process and planning of logistics can be daunting. This is where we come in. We are here to provide a seamless and professional service tailor made for you:

  • We are on the ground and can ensure that your trip goes smoothly and as planned
  • We can give you current destination news, updates and expert advice to ensure you arrive prepared and well informed
  • We have extensive personal knowledge of the destinations, properties and services offered and we have long-standing relationships with camp, hotel and activity owners and managers
  • With 40 years of combined experience in the hospitality industry, we understand the business and are perfectly positioned to match “People” with the right “Places”
  • We are passionate about going the extra mile and always exceeding expectations to ensure that you have the trip of a lifetime
  • We are a one-stop-shop which means you only need to deal with one person for your requirements and payment